Customer Service Officer I – Dire Dawa Ahadu Bank S.C  

Customer Service Officer I – Dire Dawa

Location: Dire Dawa, Ethiopia  
 Company:Ahadu Bank S.C  
Experience: 1+ Year in Banking  
Employment Type: Full-Time  .

 Job Summary
The Customer Service Officer I will be responsible for providing front-office customer service support at the branch, ensuring efficient handling of account maintenance, payments, collections, and customer inquiries.  

Key Responsibilities:
✔ Handle cash and non-cash transactions  efficiently.  
✔ Assist customers with account maintenance and transactions.  
✔ Process payments and collections accurately.  
✔ Respond to customer inquiries and provide resolutions.  
✔ Maintain compliance with banking policies and procedures.  

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Desired Qualifications & Experience
Education:
Bachelor’s degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields  

Experience:
Minimum 1 year of relevant experience in a bank.  

 Competencies Required:
✅ Understanding of financial products and services
✅ Good knowledge of bank accounting & procedures
✅ Ability to handle customer inquiries and resolve issues
✅ Proficiency in Microsoft Excel and Office Suite
✅ Experience with core banking systems 

 Key Skill Required:
Strong communication skills

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How to Apply?
Interested and qualified applicants should **apply online** via the link below:  

 Apply Here: [https://forms.gle/MqfBQrx6kNEzRbAEA](https://forms.gle/MqfBQrx6kNEzRbAEA)  

 Only shortlisted candidates will be contacted.

 For more information, call:+251-11-5-260-795