Customer Service Officer I – Dire Dawa (Ahadu Bank Jobs in 2025)

Ahadu Bank S.C
Customer Service Officer I – Dire Dawa
Reference: Ext/Vaca/0106/2025

About the Job

The Customer Service Officer I is responsible for front office customer service support at the branch. The role involves handling account maintenance, payments, collection transactions, responding to customer inquiries, and processing both cash and non-cash transactions. The officer will also assist in fulfilling all customer service-related requests at the branch.

About You

Education

• Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or other related fields.

Experience Requirement

• Minimum of 1 year relevant experience in the banking sector.

Competencies Required

• Understanding of general financial products and services.

• Solid knowledge of banking procedures and accounting.

• Ability to respond to customer inquiries and resolve issues effectively.

• Strong command of Microsoft Excel and Microsoft Office applications.

• Familiarity with core banking systems.

Required Skills

• Communication

• Accounting

How to Apply

Interested and qualified applicants should apply through the following link:
https://forms.gle/MqfBQrx6kNEzRbAEA

Note: Only shortlisted candidates will be contacted.

For more information, call: +251-11-5-260-795